Terms of Purchase and Use

The most affordable ticket is purchased in advance of the journey here at flybussen.no. Tickets can always be purchased on the bus, but at a higher price than when purchased in advance.

The ticket must be carried throughout the entire journey. It is your responsibility to ensure that the ticket is not misplaced.

If you cannot present a valid ticket during a ticket check, a fee may be charged. You must also be able to present valid identification/proof to document the correct ticket type.

As a customer, you are responsible for ensuring that:

The correct travel route and date are selected.
The correct ticket category is chosen. Remember to provide proof if you are entitled to a discount.
The correct email address is entered at the time of purchase.

When purchasing a ticket on flybussen.no, you must choose your desired travel route and departure time.

The ticket is valid all day on the selected route, allowing you to use it at your convenience within the chosen travel day.

If downtime or other technical issues prevent the purchase of tickets on flybussen.no, tickets must be purchased on the bus. When purchasing on the bus, the price will normally be higher than online.

We do not refund the price difference between bus and online prices during downtime or technical issues on the website. We recommend purchasing your ticket well in advance of departure.

Ticket cannot be changed or refunded.

To assert your claim, you must send us a written request no later than 3 months after the incident. We will respond to your request as soon as possible, usually within 4 weeks after receiving it.

Please note that if we do not receive your response to our feedback within 3 months, the case will be considered expired, and any claims will no longer be valid.

Information for passengers:

The traveler is responsible for being at the bus stop in good time before the bus is scheduled to arrive, standing clearly at the bus stop itself, and giving a clear hand signal to the driver when the bus arrives so that the bus stops. The bus will only stop on signal.

Ticket Information:

Adult Ticket:

Valid for passengers aged 18 and older.

When purchasing a single adult ticket, children under 4 travel for free and do not need their own ticket.

Child Ticket:

All children under 4 travel for free.

Valid for children aged 4 to 17.

Student Ticket:

Students under 31 studying full-time are eligible for a student discount.

Valid proof must be presented to the driver upon boarding.

Senior Ticket:

Senior discount is granted on single tickets to those over 67, blind individuals, and passengers receiving disability benefits from NAV.

Valid proof must be presented to the driver upon boarding.

Conscript Ticket:

Conscripts serving their initial military service receive a discount on single tickets.

Defense ID or call-up letter for initial military service is accepted as proof and must be presented voluntarily upon boarding.

Family Ticket - Including 4 Children:

A family ticket includes 1 adult and up to 4 children aged 4 to 17. Not applicable for school classes/sports teams or larger groups traveling together.

Round-trip Ticket:

Discount is automatically applied when purchasing an adult round-trip ticket on the www.flybussen.no. This discount applies only to adult tickets, as round-trip discount is not combined with other discounts such as child, senior, or student discounts.
When purchasing a round-trip ticket on board the bus, you will receive 75 days for an open return (the return must take place within 75 days). It is important to keep the ticket, as it must be shown on board for the return trip.

Round-trip Family Ticket - Including 4 Children:

A round-trip family ticket includes 1 adult and up to 4 children aged 4 to 17. Not applicable for school classes/sports teams or larger groups traveling together.

Escort:

Only escorts leading deaf-blind passengers travel for free. No discount is given to other escorts/passengers with an escort pass.

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